Last Updated: September 2026
Introduction
Trans Africa Exports is a trading name of Kudakwashe Mapondera, a sole trader registered in England and Wales. We are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains what personal data we collect, why we collect it, how we use it, how long we keep it, and what your rights are. It applies to everyone who interacts with Trans Africa Exports, including visitors to our website and customers who engage us to source, inspect, or ship vehicles, machinery, and parts.
As a UK-based business, we operate under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy, please contact us at hello@transafricaexports.com.
Who We Are
Data Controller: Kudakwashe Mapondera trading as Trans Africa Exports
Correspondence Address: 168 Claremont, Newport, NP20 6PQ, United Kingdom
Email: hello@transafricaexports.com
Website: transafricaexports.com
What Personal Data We Collect
Website Visitors
When you visit transafricaexports.com we may collect technical data including your IP address, browser type and version, and operating system, recorded automatically at server level as part of standard web hosting operations. [Whether this site uses Google Analytics or similar tools is still being confirmed — this section will be updated to reflect that once checked.]
Enquiries
If you contact us through our website form or via WhatsApp, we collect your name, email address or phone number, and the content of your message.
Sourcing and Service Customers
If you engage us to source, inspect, or arrange shipping for a vehicle, machine, or part, we collect:
- Your full name and contact details
- Details of what you are looking to source, purchase, or ship
- Correspondence between us, including messages and any documents you provide
- Payment and invoicing information where applicable
Why We Collect Your Personal Data and Our Legal Basis
Website visitors: We process technical data on the basis of our legitimate interests in maintaining a functioning and secure website.
Enquiries: We process your contact details on the basis of your consent when you contact us, and our legitimate interest in responding.
Sourcing and service customers: We process your personal data on the basis of the contract between us, or to take steps at your request prior to entering into a contract (for example, sourcing options before you commit to a purchase).
What We Do With Your Personal Data
We use your personal data to:
- Respond to enquiries submitted through our contact form or WhatsApp
- Search for and provide information about suitable vehicles, machinery, or parts
- Arrange inspections, shipping, and export documentation
- Communicate with you about the status of your order or enquiry
- Send invoices and manage payments where applicable
- Comply with our legal and regulatory obligations
We do not sell your personal data. We do not use it for unsolicited marketing without your explicit consent.
Sharing Your Personal Data
Our contact form is handled through SureForms, a form plugin operating on our website, which processes your submission in order to deliver it to us.
Where you engage us for sourcing, inspection, or shipping, we may need to share necessary details — such as your name and delivery information — with third parties involved in fulfilling your request, such as shipping companies, freight partners, or customs agents. [The specific partners used for this are still being established — this section will be expanded once confirmed.] We only share what is necessary for this purpose, and we do not share your data with any other third party without your knowledge, except where required by law.
International Data Transfers
As our service involves shipping to Zimbabwe, your information may be transferred to and processed by parties outside the UK for the purposes of arranging shipping, customs clearance, and delivery. We take reasonable steps to ensure your information remains protected wherever it is processed.
Data Security
We take appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. Access to your personal data is limited to Trans Africa Exports and any trusted third parties who require it for legitimate business purposes.
In the event of a personal data breach likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours of becoming aware of it, and will notify you directly where required.
How Long We Keep Your Personal Data
- Website enquiry data: up to 12 months from the date of your enquiry, unless you become a customer
- Financial records including invoices: 6 years, in accordance with HMRC requirements
- Customer/order data: up to 6 years from the end of the relationship, to comply with legal and contractual obligations
When your data is no longer needed, we delete or securely destroy it.
Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data in certain circumstances
- Request restriction of processing in certain circumstances
- Receive your data in a portable format in certain circumstances
- Object to processing based on legitimate interests
- Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us at hello@transafricaexports.com. We will respond within one month.
Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
ICO website: ico.org.uk
ICO helpline: 0303 123 1113
Cookies
This website uses cookies. For full details of the cookies we use and how to control them, please see our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
Kudakwashe Mapondera trading as Trans Africa Exports
Email: hello@transafricaexports.com
Correspondence Address: 168 Claremont, Newport, NP20 6PQ, United Kingdom